FAQ

ORDERING

Can I phone or e-mail an order for pick-up?


Of course! The best way to place an order is through our online ordering system at this time. We will be happy to assist you with placing an order over the phone or via email. Please note that, due to our busy schedule at times, we may occasionally be unable to accommodate your preferred order date and time.




Do you accept call-ahead orders for same day pick-up?


Because we receive orders constantly, we request that all orders place be done with a 24-48 hour turn around time. but in any event, you may always call us to see if we can accomadate your order. Please note that Sinful Decadence Cupcake may not be able ot fullfil your order when we may be fulfilling a high volume of orders.




Do I need to pre-pay?


Yes All orders place must be paid when order is placed.




Can I order a flavor that is not available on the day of the weeks menu I will be picking up my cupcakes?


Yes, we are able to offer the selection of flavors available on our menu. Please contact us in advance we would be happy to assist you with your order. Please note this is considered a custom order and may take 24-48 hours to be completed.




Does Sinful Decadence Cupcakes deliver locally or ship nationwide?


Yes! SInful Decadence Cupcakes will Deliver locally you must request delivery in advanced when order is placed so that the assigned staff may be availble. SInful Decadence Cupcakes may occasionally be unable to accommodate your specific requested delivery. Yes! We offer nationwide shipping to the lower 48 states via USPS Priority Mail. Please visit our Shop Cupcake Jars to place a national shipping order. For any national shipping-related inquiries, please email Sinfuldecadencecupcakes@gmail.com




Does Sinful Decadence Cupcakes only bake cupcakes?


Yes! Our menu includes over 60 flavors of cupcakes and we regularly add new flavors to our menu. For daily flavor offerings, please refer to the menu on our website. In addition to cupcakes, we offer Tres leche Pan cakes and Flan by special ordering only.




Does Sinful Decadence Cupcakes sell mini-cupcakes?


No, we do not offer mini cupcakes! Mini cupcakes will be available In the near future.




How do I store my cupcakes?


We recommend that you store your cupcakes at room temperature. If you will be consuming the cupcakes more than 24 hours after purchasing them, we recommend putting them in the fridge, they are good for up to 5-7 days after they are purchased. To thaw them, leave them at room temperature for 2–3 hours before they are to be served.




Does Sinful Decadence Cupcakes offer cupcake decorating classes?


We do not offer classes at this time.




Does Sinful Decadence Cupcakes offer discounts for large volume orders?


Compared to our local NC area per our research our cupcake are about $.75 less then gourmet cupcake bakeries in our area Sinful Decadence Cupcakes prices are has followed :
1 Cupcake: $2.25. Half Dozen: $12.00 Dozen: $24.00 For orders of 10 Dozen or greater, we are happy to extend a 10% discount off our dozen price. For orders of 25 Dozen or greater, we are happy to extend a 20% discount off our dozen price. We are also pleased to offer custom fondant decorations at no additional charge for these large orders. For large volume orders, please contact us via email @Sinfuldecadecadencecupcakes@gmail.com and we would be delighted to assist you.





CUSTOMIZATION

Does Sinful Decadence Cupcakes offer custom fondant decorations?


We decorate our cupcakes with a variety of handmade fondant hearts, flowers, and other seasonal decorations. Sinful Decadence Cupcake is also pleased to offer custom fondant decorations for special occasions including holidays, birthdays, weddings, bridal showers, baby showers, and corporate events. In addition, cupcakes can be customized with personal monograms, corporate logos, or photos. Custom decorations are offered at an additional charge. To inquire about placing a customized cupcake order, please contact us we would be delighted to assist you.




What color fondant do you have?


We offer a wide variety of fondant colors! To discuss a custom order, please contact us and we would be delighted to assist you.




Does Sinful Decadence Cupcakes offer special frosting colors?


Yes, we do offer special frosting colors for orders placed in advance. To discuss a custom order, please contact us and we would be delighted to assist you.




Can you put my company logo on a cupcake?


Yes! For large custom orders, please email us a JPEG image to Sinfuldecadencecupcakes@gmail.com and we can replicate it on the sugar decorations for your cupcakes. To discuss a custom order, please contact us and we would be delighted to assist you.





CATERING

Does Sinful Decadence Cupcakes cater for weddings, baby showers and other events?


Sinful Decadence Cupcakes creates beautiful and memorable cupcakes for all special events in life. For ideas and inspiration, please check out the photo gallery. For more information or to inquire about placing a special event order, contact us and we would be delighted to assist you with your custom order!




Does Sinful Decadece Cupcakes offer on-site set up?


Unfortunately, we do not offer on-site set-up or display services.





PRIVATE EVENTS

Can I reserve Sinful Decadence Cupcake for a private event?


COMING SOON!! Yes To inquire about booking a private (social or corporate) event with Sinful Decadence Cupcakes, please email info to SInfulDecaadencecupcakes@gmail.comwith information on the desired date of your event as well as the number of guests.




Can I serve alcohol at my private event with SInful Decadence Cupcakes ?


Sinful Decadence Cupcakes does not sell or serve alcohol at any of its locations. Customers who wish to serve alcohol at their private event With Sinful Decadence Cupcakes must comply with local regulations and obtain a special alcohol license or hire a caterer who possess a license to serve the alcohol. We will not take responsibilty for the alcohol served.





ALLERGIES

What if I have food allergies?


The menu is listed online for each course. Please keep in mind that Sinful Decadence Cupcakes is not a nut-free environment. please contact us directly to speak with us to determine which items available can accommodate your allergies.




Does Sinful Decadence Cupcakes offer any gluten-free, vegan or sugar-free cupcakes?


Sinful Decadence Cupcake is pleased to offer only gluten-free flavors and we are constantly adding new flavors to our menu. However, Sinful Decadence Cupcakes is not an allergen-free bakery. Since we bake with high volumes of wheat (gluten) flour and dairy products on our premises, we advise customers with gluten or dairy allergies to err on the side of caution and know we do take precuation.





OTHER INQUIRIES

Are charitable donations available from Sinful Decadence Cupcakes?


Sinful Decadence Cupcake is proud to make a donation to a local charitable organizations and foundations, For all inquiries related to charitable donations, please e-mail us at Sinfuldecadencecupcakes@gmail.com




Are there employment opportunities available at Sinful Decadence Cupcakes?


For more information on employment opportunities please follow our social media page for employment annocements.




How can I follow Sinful Decadence Cupcakes on social media?


Stay connected with Sinful Decadence Cupcakes on all of our social media channels: Facebook: facebook.com/sinfuldecadencecupcakes Instagrame: Instagram.com/sinfuldecadencecupcakes





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